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1. What is the rate study?

Water and Wastewater services are what is known as Enterprise Funds. These services are not subsidized by taxes at all; they operate like a business, where revenues must cover the maintenance and operating costs, including long-term replacement. The Rate Study report identifies the improvements necessary to keep these critical infrastructure systems functional and it projects the costs of keeping them compliant with a variety of requirements.

2. Can I pay my utility bill with a debit or credit card?

Yes, please see the Online Utility Bill Portal.

3. How do I sign up for automatic bill pay for my utility bill?

An Authorization for Automatic Payment Form (PDF) is available online and at:
City Hall
701 Fourth Street
Yreka, CA 96097

The amount owed will be debited from your account on the 10th of every month, or if that date falls on a weekend, then the amount will be debited on the 11th or 12th.

4. Why is my utility bill unusually high?

You may have a leak in your plumbing. Please visit the Water Leaks page for more information.

5. What do I do if I am receiving a utility bill for a previous tenant?

Please call 530-841-2386 or come into City Hall at 701 Fourth Street.

6. Why do we still have to pay the monthly landfill fee listed on our utility bill?

The landfill fee pays for the use of the County owned waste facility, operating as a transfer station.

7. Can I view my bill online?

Yes, please see the Online Utility Bill Portal.

8. What does the account set up fee pay for?

The water service set up fee covers a number of costs associated with new water service, including, reading the water meter when you move in/out, setting up your account, and other administrative costs.