How is the water treated?

Water from Fall Creek is filtered and chlorinated before it is delivered to the customers. All water systems using surface water are required to routinely measure the turbidity or "clarity" of the filtered water. Stringent turbidity measurements are needed in order to monitor the effectiveness of the filtration process at removing microbiological contaminants that may be found in surface water.

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1. Whom do I contact when I have a waterline leak?
2. How do I apply for a meter down-size?
3. Where does my water come from?
4. How is the water treated?
5. Why does my water look cloudy?
6. What do I do if I have lower pressure than normal?
7. Is bottled water safer than tap water?